Peter Zetterli

Senior Financial Sector Specialist

Peter Zetterli is CGAP’s Green Lead, spearheading the organization’s work on the intersection of financial inclusion and environmental concerns. This critical body of work focuses on using inclusive finance to support sustainability by developing more environmentally relevant solutions for underserved clients and the financial institutions that serve them. As extreme weather and natural disasters increase the risks and costs of serving people living in poverty, CGAP's aim is to ensure that progress on financial inclusion isn't lost. Additionally, we seek to make global sustainability finance more inclusive and accessible, empowering vulnerable communities to develop their own strategies for how to respond and build resilience.

Peter previously led CGAP’s work on the future of financial services, including focused on understanding what new business models are emerging thanks to technology innovation and how to harness it for broader and better financial access. He and his team has published extensively on the transformative potential of fintech, platforms, and digital banking models as well as the unbundling and embedding of financial services at cgap.org/fintech.

Before that, Peter managed CGAP’s work on inclusive payment ecosystems in Africa, where he lived for a decade. This included working with regulators to create enabling environments and with providers to find commercially viable business models that meet the needs of the poor. He had a particular focus on mobile money regulation, rural agent networks, and merchant payments, around which Peter created a digital handbook with practical guidance for providers.

Before joining CGAP, Peter spent seven years with the United Nations promoting financial inclusion and private sector development in Sierra Leone and China, where he managed the UNDP microfinance program and tried to jumpstart Chinese mobile financial services through a high-level partnership with Ericsson as early as 2008.

Peter has Master’s and Bachelor’s degrees in Development Economics from Lund University in Sweden. He speaks four languages, including French and Mandarin.

By Peter Zetterli

Research

The Great Unbundling: How Technology Is Making Financial Services Modular and What It Means for Inclusion

Financial products and processes are being unbundled, reassembled, and embedded in entirely new ways that may change the very nature of banking. What does this mean for financial inclusion?
Blog

Four Ways Microfinance Institutions Are Responding to COVID-19

How are microfinance institutions responding to COVID-19? To what extent are they offering leniency to clients? Have they been forced to lay off staff or close branches? CGAP's pulse survey of microfinance institutions sheds light on these questions.
Blog

Is There a Liquidity Crisis Among MFIs, and if so, Where?

Are microfinance institutions facing a liquidity crisis as a result of COVID-19? The CGAP Pulse Survey of Microfinance Institutions sheds new light on this question.
Blog

Digital Banks Increasingly Embrace a Platform Business Model

There are a billion mobile money wallets in developing countries that could be made far more relevant for low-income customers by a digital marketplace approach to banking.
Blog

These Digital Banks Help Fintechs to Offer Banking Services

By enabling virtually any type of business to offer banking services cheaply and in record time, “banking-as-a-service” providers can dramatically reduce the barriers to entry into banking and potentially deepen financial inclusion.