Peter Zetterli

Senior Financial Sector Specialist

Peter Zetterli is CGAP’s Green Lead, spearheading the organization’s work on the intersection of financial inclusion and environmental concerns. This critical body of work focuses on using inclusive finance to support sustainability by developing more environmentally relevant solutions for underserved clients and the financial institutions that serve them. As extreme weather and natural disasters increase the risks and costs of serving people living in poverty, CGAP's aim is to ensure that progress on financial inclusion isn't lost. Additionally, we seek to make global sustainability finance more inclusive and accessible, empowering vulnerable communities to develop their own strategies for how to respond and build resilience.

Peter previously led CGAP’s work on the future of financial services, including focused on understanding what new business models are emerging thanks to technology innovation and how to harness it for broader and better financial access. He and his team has published extensively on the transformative potential of fintech, platforms, and digital banking models as well as the unbundling and embedding of financial services at cgap.org/fintech.

Before that, Peter managed CGAP’s work on inclusive payment ecosystems in Africa, where he lived for a decade. This included working with regulators to create enabling environments and with providers to find commercially viable business models that meet the needs of the poor. He had a particular focus on mobile money regulation, rural agent networks, and merchant payments, around which Peter created a digital handbook with practical guidance for providers.

Before joining CGAP, Peter spent seven years with the United Nations promoting financial inclusion and private sector development in Sierra Leone and China, where he managed the UNDP microfinance program and tried to jumpstart Chinese mobile financial services through a high-level partnership with Ericsson as early as 2008.

Peter has Master’s and Bachelor’s degrees in Development Economics from Lund University in Sweden. He speaks four languages, including French and Mandarin.

By Peter Zetterli

Blog

Will Digital Payments Unlock Financial Access for Small Business?

Bundling digital payments with services that address common challenges for merchants could expand access to finance for small businesses.
Blog

In Ghana, DFS Helps Spur 41% Increase in Financial Inclusion

The digital financial services sector in Ghana is changing for the better, and mobile financial services are finally breaking through in the country.
Blog

Merchants and Agents: Apples and Oranges?

Digital financial services providers that pursue mobile merchant payments are creating acquiring networks of merchants able and willing to accept payment for goods and services. How can they build on existing agent networks?
Blog

How to Drive Merchant Payments? Build Solutions Merchants Want

When value-added services are added to merchant payment solutions, does usage increase?
Blog

Mobile Merchant Payments: The Next Battleground?

In order to take off, mobile payments offerings need to be not only as good as cash, but decidedly better in at least one respect.