Searching: Research & Analysis

Supervision of Banks and Nonbanks Operating through Agents

This paper draws from research conducted in Brazil, Colombia, Kenya, Mexico, Pakistan, Peru, the Philippines, Tanzania, and Uganda to look at how providers identify, classify, and manage risks related to the use of agents and how supervisors assess providers.

Views on Customer Empowerment: Findings from the Philippines

The objective of this qualitative research is to understand customers’ views and perceptions on customer empowerment in the Phillipines.

Electronic G2P Payments: Evidence from Four Lower-Income Countries

This Focus Note presents the evidence gained from a comprehensive study of the experiences in developing and implementing e-payment schemes linked to financial inclusion in Haiti, Kenya, the Philippines, and Uganda.

Case Study: Striving for E-payments at Scale in the Philippines

This case study examines the design and implementation of the 4Ps conditional cash transfer program in the Philippines, explains the experiences of stakeholders and presents lessons learned.

Regulation of Branchless Banking in the Philippines

This update of CGAP's 2008 "Notes on Regulation of Branchless Banking in the Philippines" incorporates research conducted by CGAP in January 2010.

Window on the Unbanked: Mobile Money in the Philippines

This Brief, a joint effort of CGAP and the GSM Association, discusses the results of the first study on mobile money and the unbanked—those without access to formal financial services—estimated to be almost 4 billion worldwide.