Staff Directory

Sarah Rotman Parker

Senior Financial Sector Specialist

Sarah Parker currently focuses on CGAP's work on inclusive insurance. Specifically, she is leading the work on inclusive insurance advocacy, measurement, and financial health.

Before returning to CGAP in 2024, Sarah spent seven years at the Financial Health Network, leading their financial health measurement work and starting a new inclusive insurance practice. She was a VP of Customer Insights at Swiss Re, the global reinsurance company, where she leveraged human-centered design and customer insights to build innovative insurance products. She has also worked as a management consultant with Guidehouse. While at CGAP for six years over a decade ago, she managed work on mobile banking and digital finance in francophone West Africa and led global research on electronic G2P payments.

Sarah has a Master's degree in international development from the Johns Hopkins School of Advanced International Studies and a Bachelor's degree from Wheaton College.
 

By Sarah Rotman Parker

Blog

Mobile Money: Even Data Analytics Has Limitations

While quantitative data analysis is a useful first step in understanding active mobile customers, it is even more insightful when providers actually go and talk with their customers directly.
Blog

Who Should Pay for Banking Infrastructure in G2P Programs?

In 2006, 300 of Colombia's 1,100 municipalities had no access to banks. Now, 99% do. Incentives, while not enough to stimulate investment by private financial institutions in all remote areas, played a significant role in helping to build agent networks througout the country.
Research

An Overview of the G2P Payments Sector in Pakistan

Pakistan is becoming a laboratory for G2P payment innovations. This report by CGAP discusses the G2P payments sector in Pakistan and demonstrates how social transfers can help bring poor people into the formal financial system.
Blog

Pakistan: G2P Laboratory

Pakistan is becoming a laboratory for G2P payment innovations. A new report by CGAP discusses the G2P payments sector in Pakistan and demonstrates how social transfers can help bring poor people into the formal financial system.
Blog

Looking Back at Trends in Branchless Banking in 2012

2013 is already off to a fast start in the branchless banking industry, in particular with lots of news out of India about the government’s new push to further digitize the delivery of welfare benefits to the poor. But before we leave 2012 behind, we’ve compiled some of the top developments in the branchless banking industry from the past year.