Sarah Rotman Parker

Senior Financial Sector Specialist

Sarah Parker currently focuses on CGAP's work on inclusive insurance. Specifically, she is leading the work on inclusive insurance advocacy, measurement, and financial health.

Before returning to CGAP in 2024, Sarah spent seven years at the Financial Health Network, leading their financial health measurement work and starting a new inclusive insurance practice. She was a VP of Customer Insights at Swiss Re, the global reinsurance company, where she leveraged human-centered design and customer insights to build innovative insurance products. She has also worked as a management consultant with Guidehouse. While at CGAP for six years over a decade ago, she managed work on mobile banking and digital finance in francophone West Africa and led global research on electronic G2P payments.

Sarah has a Master's degree in international development from the Johns Hopkins School of Advanced International Studies and a Bachelor's degree from Wheaton College.
 

By Sarah Rotman Parker

Blog

So Where Are We in the Link Between G2P and Financial Services?

The link to financial inclusion is one that can often get forgotten in the quest for payment efficiency.
Blog

The Cost-Benefit of Electronic Payment Systems: The Case of India

Electronic payments hold particular promise, and the key question is: What is the cost-benefit for a government to connect all households to an electronic payment system.
Blog

The Last Frontier for Branchless Banking: State of Play in WAEMU

Access to finance in WAEMU is very low, even by comparison to other regions of Africa. The rate of bancarization announced by the BCEAO in December 2010 was 9.5% and 12.7% of the population had an account with an MFI.
Blog

New Branchless Banking Resources – Headlines for April 2011

There are several new resources that have come out recently on branchless banking.
Blog

Headlines for March 2011

Retail banking is not a high margin business. It is one where you have to earn a little from lots of customers, know them well and serve them well – not easy when you have many millions spread over a large area who may not be worth much individually even if they are better off than they have ever been before.